The Office of the Group Ombud (“Ombud”) is a regulatory institution that serves as an essential body aimed at overseeing media related complaints, ensuring accountability, and upholding ethical journalistic standards for Independent Media. Its primary purpose is to safeguard the public interest by promoting responsible journalism, protecting the rights of individuals, and fostering transparency in media operations.

By setting clear guidelines and standards for reporting, the Ombud helps maintain the integrity of the media while balancing freedom of expression with the need for responsible communication.

Media

Independent Media and IOL Respond to the Press Council of South Africa’s Statement on Expulsion

Following our announcement yesterday regarding the formal withdrawal of Independent Media (Pty) Ltd and Independent Online (IOL), from the PressContinue reading

OFFICE OF THE GROUP OMBUD CONDEMNS FALSE AND MALICIOUS STATEMENTS BY ANTON HARBER IN BUSINESS DAY

Independent Media Office of the Group Ombud condemns Anton Harber’s disrespectful, malicious and false statements made in Business Day aboutContinue reading

We will admit when we are wrong

“A press council stands for good, responsible and reliable journalism. It promotes an ethical code for journalists and investigates complaintsContinue reading

Adjudication Panel

Our panel is made up of men and women of high integrity, facilitate the timely response and resolution of disputes brought to the office of the Ombud.

Constitution

The constitution and code of conduct of the Ombudsman oversee the relationship between itself, panel members and owners of Independent Media.

Appeals Panel

Our appeals panel is made up of experienced individuals who specialise in media, law and dispute resolutions specifically tasked to weigh fair rulings.

Complaints Procedure

Get a step by step guide on how you can go about lodging a complaint to the office of the Independent Media Ombudsman.

Press Code

The Independent Media Press Code serves as an ethical and professional benchmark for all journalists and editors and their professional conduct.

Rulings

The Independent Media Ombudsman publicly accounts and documents judgements handed down by its adjudication and appeals panels.

Multimedia Gallery

A picture says more than a thousand words. You can track the history of and activities of the Office of the Group Ombudsman as captured in photographs and videos.

Useful Links

The Office of Group Ombudsman handpicks readings on media and ethics, to keep journalists, editors and readers educated on investigative authorities’ best practice.

Get in touch

Fill in the contact us form or use the details on the page to get a hold of us. We would love to hear from you. 

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